Here’s everything you need to know about shipping your new bike or gear from our shop to your doorstep.
We ship to just about any address in the good ol’ U.S. of A! Just keep in mind, some products have restrictions. When you hit that order button, we’ll provide shipping and delivery estimates based on the availability of your items and the method of shipping chosen.
Here’s the scoop: expect 2-4 business days of handling time before your order hits the road (or trail). Once shipped, we’ll use the method you chose—like Next Day Air if you’re in a rush!
Shipping rates are weight-based, and all item weights will be rounded up to the next full pound. So if you’re hoping for a magic discount, know that shipping companies play by their own rules!
Bikes Built to Order
At Pro Bike Supply, every bike is professionally built, tuned, and packed by our experienced technicians after you place your order. Building each bike to order allows us to ensure every detail is dialed in while giving you the flexibility to swap, upgrade, or customize components before assembly begins.
Once your order is placed, it enters our Build Queue, which typically results in a 2–3 week lead time before shipment. In some cases, build times may be slightly longer, but we'll keep you informed if any delays arise.
Before your bike leaves our shop, it undergoes a thorough quality inspection and is carefully packaged to ensure it arrives safely and ready for its new owner.
Our team is always available to answer questions and help you explore upgrade options throughout the process. If you're considering any changes to your build, just let us know—we're happy to help create the perfect bike for you.
We’re not just confined to the U.S.—we canshipmany items outside! Check the specific product pages for anyshippingrestrictions. If you’re ordering internationally, don’t forget you’re responsible for any taxes or VAT. Pro Bike Supply can’t guarantee specifics on those fees, so keep your eyes peeled! Have a uniqueshippingrequest? Drop us a note in your order.
Free shipping? Yes, please! But only on orders over $50 headed to addresses within the contiguous US. Just a heads-up: some items like discounted gear, trainers, frames, and bikes might not qualify.
Here are the details:
FREE SHIPPING DOES NOT APPLY TO:
Trainers
Bikes under $3500
Select bikes/frames
Heads Up: There’s a $199 shipping fee for complete bikes under $3500.
If your bike or wheelset arrives damaged, reach out ASAP! We’ll sort it out quicker than you can say "new handlebars," offering replacement parts or credits to keep you rolling smoothly.
We ship to just about any address in the good ol’ U.S. of A! Just keep in mind, some products have restrictions. When you hit that order button, we’ll provide shipping and delivery estimates based on the availability of your items and the method of shipping chosen.
Here’s the scoop: expect 2-4 business days of handling time before your order hits the road (or trail). Once shipped, we’ll use the method you chose—like Next Day Air if you’re in a rush!
Shipping rates are weight-based, and all item weights will be rounded up to the next full pound. So if you’re hoping for a magic discount, know that shipping companies play by their own rules!
Bikes Built to Order
At Pro Bike Supply, every bike is professionally built, tuned, and packed by our experienced technicians after you place your order. Building each bike to order allows us to ensure every detail is dialed in while giving you the flexibility to swap, upgrade, or customize components before assembly begins.
Once your order is placed, it enters our Build Queue, which typically results in a 2–3 week lead time before shipment. In some cases, build times may be slightly longer, but we'll keep you informed if any delays arise.
Before your bike leaves our shop, it undergoes a thorough quality inspection and is carefully packaged to ensure it arrives safely and ready for its new owner.
Our team is always available to answer questions and help you explore upgrade options throughout the process. If you're considering any changes to your build, just let us know—we're happy to help create the perfect bike for you.
We’re not just confined to the U.S.—we canshipmany items outside! Check the specific product pages for anyshippingrestrictions. If you’re ordering internationally, don’t forget you’re responsible for any taxes or VAT. Pro Bike Supply can’t guarantee specifics on those fees, so keep your eyes peeled! Have a uniqueshippingrequest? Drop us a note in your order.
Free shipping? Yes, please! But only on orders over $50 headed to addresses within the contiguous US. Just a heads-up: some items like discounted gear, trainers, frames, and bikes might not qualify.
Here are the details:
FREE SHIPPING DOES NOT APPLY TO:
Trainers
Bikes under $3500
Select bikes/frames
Heads Up: There’s a $199 shipping fee for complete bikes under $3500.
If your bike or wheelset arrives damaged, reach out ASAP! We’ll sort it out quicker than you can say "new handlebars," offering replacement parts or credits to keep you rolling smoothly.
