Shipping
*Free shipping applies only to orders over $50 shipped to addresses within the contiguous US via the least expensive method of shipping. There are certain items that do not include free shipping ie: certain discounted items, trainers, frames, bikes etc
**FREE SHIPPING DOES NOT APPLY TO TRAINERS & ALLOY or STEEL BIKES AND SOME OTHER BIKES/FRAMES, **
**Please note there is a $150 charge for shipping on all Alloy complete bikes**
For details on our current NO HASSLE RETURNS please click here
UNITED STATES
We can ship to virtually any address in the United States. Note that there may be restrictions on some products.
***UNFORTUNATELY, DUE TO COVID AND AN UNPRECEDENTED AMOUNT OF ORDERS OUR PROCESSING TIME CAN TAKE UP TO 5 OR 6 BUSINESS DAYS, PLEASE CONTACT US WITH ANY QUESTIONS***
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. Please note that it takes 2-4 business days of handling time for us to ship out orders (unless otherwise noted on the product page). Once your order is shipped we will ship using the method of shipping that you selected. For example: If you select Next Day Air then we will ship using this method after the 2-4 days of handling time.
Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Please note refunds can take up to 7-10 business days to be placed back in your account
INTERNATIONAL
There are many items that we ship outside of the United States. You will see notes on specific product pages if there are shipping restrictions.
Customers are responsible for paying their own taxes and VAT. These amounts will vary with each country and Pro Bike Supply cannot quote or guarantee any country-specific fees. If you have a special shipping request, please include this with the notes in your order.
**Free shipping on orders over $50 only applies to orders shipping to the lower 48 states in the US**
