Firstly I’d like to commend Jack and the rest of the crew for a job well done and the abundance of communication to me about the order and all the upgrades.
The bike was ordered with the knowledge that it would take 3 weeks to a month for delivery. It was exactly that. I paid for expedited build and shipping and it was delivered as promised. The shipping box was well protected and the components were wrapped very well.
There was a small issue with a part that was reserved for me while they were waiting for the shipment of the bike from yeti. It was sold and they thought it would be replaced by a shipment that would be there by the time the bike was shipped to the store. It was a couple days late which is no problem.
The bike rides amazing, unfortunately the only gripe about ordering online is the tuning of the shocks to your weight/riding style is a bit difficult especially if you’re a novice rider/tuner like me. This was remedied by visiting my friendly local bike shop. They don’t sell Yeti that’s why I didn’t use them originally.
Other than that amazing experience with the crew at Pro Bike supply and will continue to use them in the near future.